Warranty & Return Policy

Blackpine Sports Warranty

Blackpine Sports takes pride in the quality of our products and guarantees that the materials and workmanship will be free from defects upon purchase. Blackpine Sports offers a one-year limited warranty on all products. This warranty is limited to the product's original owner. This warranty supersedes any other warranty and is subject to the following conditions and limitations. No product is indestructible therefore; Blackpine Sport’s warranty does not cover any damage attributable to or resulting from normal wear and tear (i.e. exhausted zippers), natural hazard damage (i.e. weather, animals, ultraviolet [UV] damage on tents), abuse or alteration.

Returns

Blackpine Sports accepts merchandise returns within 30 days of the original receipt date and will issue a refund at the time of return only with a valid proof of purchase. A valid proof of purchase is an original sales invoice or packing slip. Returned products will have a 20% restocking fee. Please email customer-service@blackpinesports.com or call us at 801-935-4557 (M-F 9AM - 5PM MST) to obtain a Return Authorization Form. Please have your Order ID ready or included within your email.

RETURN POLICY:

  • All returns must be shipped with a Return Authorization Form
  • All products must be returned in original or unused condition with the product hang tags included
  • Blackpine Sports will only honor returns for orders placed on www.blackpinesports.com
  • Return turn-around time is approximately 1-2 weeks
  • Refunds will be issued upon receipt and inspection of your return
  • Refunds are subject to a 20% restocking fee
  • Blackpine Sports will pay for the return shipping on a factory defective item. All other returns, the customer will pay the return shipping
Turbo Tent and Grizzly Sleeping bags